Troubleshooting

Troubleshoot missing Trepy tickets after purchase. Fix checkout issues when payment succeeded but tickets do not appear in My Tix.

Troubleshoot Trepy QR code scan failures at check-in. Resolve invalid tickets, duplicate scans, and QR won't scan errors at the door.

Troubleshoot Trepy refund delays. Understand Stripe processing times for ticket refunds and what organizers and attendees should expect.

Fix Trepy workspace and role access problems. Resolve missing admin dashboards, wrong workspace after login, and permission errors.

Troubleshoot Stripe Connect onboarding in Trepy. Fix verification failures, restricted accounts, and payout blocks for Organization Admins.