(1).png){kind=small}
Introduction
A Trepy Member account is your personal login for tickets, organizations you follow, and admin workspaces you are invited to. This guide walks through signup at App.Trepy.com and what to do immediately after you register.
Objectives
After reading this article, you will be able to:
- Complete Member signup with email and password
- Understand the post-signup verification step
- Avoid common signup mistakes
Prerequisites
No prerequisites. For a role overview first, read Welcome to Trepy.
Video tutorial
YouTube embed placeholder — replace with a published video ID in Stage 5.
Steps
Step 1: Open the signup page
- Go to App.Trepy.com.
- Click Sign up or Create account.
- Choose Member signup if Trepy asks which path you need.
Step 2: Enter your account details
- Enter the email address you will use for tickets and verification.
- Create a strong password that meets Trepy’s requirements.
- Complete any required fields on the form.
- Click Sign up or Create account.
Step 3: Verify your email
Trepy sends a verification email immediately after signup.
- Open your inbox for the email you registered.
- Click Verify email in the message.
- If you are redirected to Trepy, follow the on-screen prompts.
If you do not see the email, continue with How to verify your email address.
Best practices
Tips
Common mistakes
Troubleshooting
| Problem | Likely cause | Solution |
|---|---|---|
| Email already in use | Existing Trepy account | Use log in and password reset instead |
| Signup button disabled | Missing required fields | Complete all fields marked required |
| No verification email | Spam filter | Resend from /verify-email after signing in |
Frequently Asked Questions
Is a Member account different from an organization account?
Your Trepy login is one account. Organization roles are added through invites or business signup — they do not require a second Member signup.
Can I sign up on mobile?
Yes. Use a mobile browser or the Trepy app if available in your region.
What happens after I verify email?
You can use Member features immediately. If you have admin invites, open the workspace switcher to access admin tools.
Related articles
- Welcome to Trepy: What You Can Do by Role
- How to Verify Your Email Address
- How to Log In and Reset Your Password
Next steps
Verify your email: How to verify your email address.
Release notes
_No release note links yet._