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Introduction
Publishing an event in Trepy makes it available for attendees according to your visibility settings. This guide explains draft vs published states and what public and private visibility mean for ticket sales — without sending notifications (that is a separate Communications action).
Objectives
After reading this article, you will be able to:
- Explain draft vs published event status
- Choose appropriate visibility for your event
- Confirm when attendees can purchase or claim tickets
Prerequisites
- Create and publish an event (draft at minimum)
Draft vs published
| Status | Attendees can see it? | Typical use |
|---|---|---|
| Draft | No | Work in progress |
| Published | Yes (per visibility) | Live registration or ticket sales |
Event visibility
| Visibility | Meaning |
|---|---|
| Public | Anyone with the link or org page can view and register (subject to ticket availability) |
| Restricted / private | Limited audience — only invited or qualifying attendees (settings vary by configuration) |
When an event is published and public, attendees can find it on your organization page and complete ticket purchase.
Publishing vs notifying
| Action | What it does |
|---|---|
| Publish event | Makes the event page and tickets available |
| Notify followers | Sends an alert through Communications |
Publishing does not email or text your followers. See publishing vs notifying.
Troubleshooting
| Problem | Likely cause | Solution |
|---|---|---|
| Attendees cannot find event | Still draft or wrong visibility | Publish and confirm public if intended |
| Event visible but no tickets | Ticket types not added | Add ticket types |
| Published but no alerts sent | Publishing ≠ notifying | Send a Communications notification separately |
Frequently Asked Questions
Can I unpublish an event?
You can return an event to draft or cancel it per your organization’s workflow. See event management settings in App.Trepy.com.
Does private mean unpublished?
No. Private can still be published for a limited audience. Draft means not live at all.
When can attendees buy tickets?
After the event is published, ticket types exist, and visibility allows their access.
Related articles
Next steps
Add free and paid ticket types to your published event.
Release notes
_No release note links yet._