How to Buy Tickets on Trepy (Attendee Guide)

5 min readbeginner
Member

Introduction

Members buy or claim tickets for published Trepy events from the event page. This attendee guide covers free registration and paid checkout — from selecting a ticket type to finding your confirmation in My Tix.

Objectives

After reading this article, you will be able to:

  • Open a published event and choose a ticket type
  • Complete free claim or paid checkout
  • Find your tickets after purchase

Prerequisites

Video tutorial

YouTube embed placeholder — replace with a published video ID in Stage 5.

Public event page with ticket purchase options
Published events show available ticket types. Sign in before checkout.

Steps

Step 1: Find the event

  1. Open the organization or event link shared with you.
  2. Confirm the event is published and ticket types are listed.
  3. Sign in to Trepy if prompted.

Step 2: Select ticket types

  1. Choose the ticket type you need (free or paid).
  2. Select quantity if multiple tickets are allowed.
  3. Click Get tickets, Register, or Buy.

Step 3: Complete checkout

Free tickets:

  1. Confirm your details.
  2. Complete registration.
  3. Wait for the confirmation screen.

Paid tickets:

  1. Trepy redirects to secure Stripe Checkout.
  2. Enter payment details.
  3. Return to Trepy after payment succeeds.

Step 4: Open My Tix

  1. Go to My Tix from Member home.
  2. Confirm your new tickets appear with QR codes.
  3. See find and use your tickets for event day.

Common mistakes

Troubleshooting

ProblemLikely causeSolution
No tickets listedEvent draft or privateContact the organizer
Checkout failsPayment or Stripe issueRetry or use another card; contact organizer
Paid but no ticketsWrong account signed inSign in to the purchase account and check My Tix
Email not verifiedVerification gateVerify your email

Frequently Asked Questions

Do I need an account to buy tickets?

Yes. A verified Trepy Member account is required.

Where do tickets appear after purchase?

In My Tix on your Member home.

Can I buy tickets for someone else?

Transfer rules depend on organizer settings. Buy under the account that will attend when possible.

Next steps

Open My Tix and confirm your QR codes are ready.

Release notes

_No release note links yet._

Next step

Next: How to Find and Use Your Tickets (My Tix)