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Introduction
When you follow an organization on Trepy, you join its follower audience. Followers see published updates in their home feed and may receive notifications when organizers choose to notify — following alone does not subscribe you to every message.
Objectives
After reading this article, you will be able to:
- Follow an organization from its public page
- Explain what following does and does not do
- Help organizers understand who counts as a follower
Prerequisites
Video tutorial
YouTube embed placeholder — replace with a published video ID in Stage 5.
Steps
Step 1: Find the organization
- Sign in at App.Trepy.com.
- Open the organization’s public page from a link or search.
- Review the organization profile.
Step 2: Follow the organization
- Click Follow.
- Confirm you are signed in as the Member account you want to use.
- Check your home feed for the organization’s published content.
Step 3: Understand follower expectations
| Action | Happens automatically? |
|---|---|
| See published posts/events in feed | Often yes, when content is public |
| Receive email or in-app alerts | Only when organizers notify |
| Get tickets | No — purchase separately |
Troubleshooting
| Problem | Likely cause | Solution |
|---|---|---|
| Cannot follow | Email not verified | Verify your email |
| Feed empty | No published content yet | Wait for org to publish or check back later |
| Expected email, got none | Publishing ≠ notifying | Normal — organizers send notifications separately |
Frequently Asked Questions
Is following the same as buying a ticket?
No. Following joins the org audience. Tickets are separate via buy tickets.
Can organizers see who follows them?
Organizers use follower counts and audience tools in Communications. Member privacy settings may apply.
Do followers get every organization email?
Only when organizers send email Communications to the selected audience.
Related articles
Next steps
Organizers should learn audience targeting before sending messages.
Release notes
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