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Introduction
Business signup creates a new organization on Trepy and connects it to a Trepy billing subscription plan (Crawl, Walk, or Run). This guide is for founders and leaders starting a new organization — not for people joining via an organization invite.
Objectives
After reading this article, you will be able to:
- Start business signup from Trepy.com or App.Trepy.com
- Enter organization details and select a plan
- Continue organization onboarding after signup completes
Prerequisites
Video tutorial
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Steps
Step 1: Start business signup
- Sign in at App.Trepy.com with your verified account.
- Go to Start an organization, Business signup, or the equivalent entry on Trepy.com.
- Confirm you are creating a new organization, not accepting an invite.
Step 2: Enter organization details
- Provide your organization name and required profile fields.
- Review public-facing details if prompted (slug, description).
- Save and continue to plan selection.
Step 3: Choose a Trepy subscription plan
- Compare available plans (Crawl, Walk, Run) for your organization size and needs.
- Select the plan that fits your launch timeline.
- Complete checkout if payment is required for your chosen plan.
| Outcome | What to do next |
|---|---|
| Signup success | Resume business onboarding |
| Payment interrupted | Sign in and resume from the dashboard prompt |
| Checkout cancelled | Restart signup; avoid creating duplicate organizations |
Step 4: Continue organization onboarding
After signup succeeds:
- Open your Organization Admin workspace.
- Follow resume business onboarding.
- Complete the onboarding checklist.
Best practices
Common mistakes
Troubleshooting
| Problem | Likely cause | Solution |
|---|---|---|
| Cannot start business signup | Email not verified | Verify your email |
| Payment failed | Card or billing issue | Retry checkout; confirm billing details |
| No Organization Admin workspace | Signup incomplete | Resume onboarding |
| Duplicate organization | Second signup attempt | Sign in and select the existing org in the workspace switcher |
Frequently Asked Questions
Is business signup the same as Member signup?
No. Member signup creates your personal login. Business signup creates an organization and Trepy billing subscription.
Does business signup include Stripe Connect?
No. Trepy billing is your organization subscription. Stripe Connect for ticket payments is a separate step in the onboarding checklist.
Can I change plans after signup?
Yes. Plan changes are managed in Trepy billing settings after onboarding.
Related articles
- Resume Business Onboarding After Signup
- Organization Onboarding Checklist
- Accept an Organization Invite
Next steps
Resume business onboarding and complete your organization setup.
Release notes
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