Trepy Accessibility Statement

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Trepy believes technology should help people connect, communicate, organize experiences, and deliver value to others.

We recognize that accessibility and usability matter for many Users, organizations, Treps, event operators, instructors, performers, hosts, educators, speakers, and communities using the platform.

This Accessibility Statement explains Trepy’s general approach to accessibility across:

Trepy websites;
Trepy mobile applications;
event systems;
ticketing systems;
livestream functionality;
communication systems;
organizational tools;
related platform functionality.

This Accessibility Statement supplements the:

Trepy Terms of Service
Trepy Privacy Policy
Trepy Acceptable Use Policy
Trepy Community Standards & Content Policy
Trepy Refund & Ticketing Policy
Trepy Creator / Trep Agreement

NOTE: THIS AGREEMENT CONTAINS ARBITRATION, INDEMNIFICATION, AND CLASS ACTION WAIVER CLAUSES

RECITALS

This Agreement incorporates the following additional agreements and policies:

By Agreeing to this Agreement, you are agreeing to all of the forgoing policies and terms.

1. OUR GENERAL APPROACH

Trepy seeks to improve usability and accessibility over time and aims to support a broad range of users and devices.

Accessibility is an ongoing process.

As the platform evolves, Trepy may:

modify interfaces;
add functionality;
redesign workflows;
integrate third-party services;
update applications;
change technical infrastructure.

Trepy strives to consider accessibility as part of platform development and operational improvements where reasonably feasible.

However, Trepy does not guarantee that all content, features, systems, or services will always be fully accessible, error-free, or compatible with every technology, browser, device, environment, or accessibility need.

2. PLATFORM COMPLEXITY AND EVOLVING FUNCTIONALITY

Trepy includes functionality involving:

ticketing systems;
event systems;
livestreaming systems;
mobile applications;
seating systems;
communication systems;
user-generated content;
organizational management tools;
third-party integrations.

Because Trepy is a continuously evolving platform, certain features or experiences may:

function differently across devices;
vary between browsers;
vary between operating systems;
depend on third-party technologies;
contain temporary limitations;
experience intermittent accessibility issues.

Trepy may prioritize accessibility improvements based on:

operational feasibility;
platform stability;
technical limitations;
available resources;
third-party dependencies;
security considerations.

3. THIRD-PARTY SERVICES AND CONTENT

Trepy relies on third-party providers and integrations for certain functionality.

These providers may include:

payment processors;
livestream providers;
communication providers;
cloud infrastructure providers;
analytics providers;
authentication systems.

Trepy may also host or display:

user-generated content;
organizational content;
livestreams;
event materials;
uploaded media;
venue information;
attached documents.

Trepy does not control all third-party technologies or independently guarantee the accessibility of:

third-party services;
external websites;
embedded media;
uploaded content;
venue systems;
event facilities;
organizational materials.

Trepy is not responsible for accessibility limitations arising from:

third-party providers;
external technologies;
unsupported devices;
browser limitations;
internet connectivity;
user-generated content;
venue operations.

Relevant third-party providers may include:

urlStripe Accessibility Informationhttps://stripe.com/accessibility
urlTwilio Accessibility Statementhttps://www.twilio.com/en-us/company/accessibility
urlMux Terms of Servicehttps://www.mux.com/terms-of-service

4. EVENTS, VENUES, AND ORGANIZATIONAL RESPONSIBILITY

Organizations, Treps, event operators, venues, and presenters using Trepy are independently responsible for their own:

event operations;
venue accessibility;
attendee accommodations;
communications;
livestream production;
staffing;
legal compliance.

Trepy provides technology infrastructure only.

Trepy is not:

the operator of all venues;
the organizer of all events;
responsible for independent venue accessibility;
responsible for independent event accessibility;
responsible for accommodations controlled by organizations or venues.

Users should contact the applicable organization or venue directly regarding:

accessibility accommodations;
seating accommodations;
venue access;
event-specific needs;
service-animal policies;
livestream accommodations.

5. LIVESTREAMS AND MEDIA CONTENT

Trepy may support livestreams, uploaded media, recorded content, and event-related materials.

Trepy does not guarantee that all livestreams or uploaded media will include:

captions;
transcripts;
audio descriptions;
sign-language interpretation;
accessible formatting.

Organizations and content creators are independently responsible for accessibility accommodations associated with their content unless otherwise stated.

Trepy may provide tools or features that support accessibility improvements, but availability may vary.

6. MOBILE APPLICATIONS AND DEVICE COMPATIBILITY

Trepy mobile applications may function differently depending on:

operating systems;
device versions;
browser versions;
assistive technologies;
device settings;
connectivity.

Trepy does not guarantee compatibility with:

all assistive technologies;
all accessibility tools;
all screen readers;
all device configurations;
outdated operating systems;
unsupported devices.

Users are responsible for maintaining compatible devices and software environments.

7. USER-GENERATED CONTENT

Trepy hosts content created by:

organizations;
Treps;
presenters;
instructors;
performers;
users;
event operators.

Trepy does not independently review or guarantee the accessibility of all uploaded content.

User-generated content may include:

images;
videos;
livestreams;
documents;
event materials;
graphics;
communications.

Trepy encourages organizations and users to consider accessibility when publishing content.

8. ACCESSIBILITY FEEDBACK

Trepy welcomes constructive feedback regarding accessibility concerns.

Accessibility-related feedback may help Trepy:

identify usability concerns;
prioritize improvements;
investigate technical issues;
improve future functionality.

However, Trepy does not guarantee:

immediate remediation;
individualized accommodations;
resolution of all accessibility concerns;
compatibility across all technologies.

Trepy may evaluate accessibility requests based on:

operational feasibility;
technical limitations;
security considerations;
available resources;
third-party dependencies.

9. NO GUARANTEE OF ACCESSIBILITY COMPLIANCE

Trepy strives to improve accessibility where reasonably feasible.

However:

accessibility standards may evolve;
technologies may vary;
platform functionality may change;
third-party systems may create limitations.

Trepy does not represent or warrant that the platform:

fully complies with all accessibility standards;
fully complies with all legal frameworks in every jurisdiction;
will remain continuously accessible;
will function with every assistive technology;
will be error-free;
will meet every user’s individual needs.

Any references to accessibility-related efforts are aspirational and operational in nature and do not create contractual guarantees unless expressly required by applicable law.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TREPY SHALL NOT BE LIABLE FOR:

accessibility limitations;
compatibility limitations;
inaccessible third-party content;
inaccessible user-generated content;
venue accessibility issues;
event accommodation disputes;
livestream accessibility limitations;
device incompatibilities;
browser limitations;
indirect damages;
incidental damages;
consequential damages;
reputational harm;
loss of business opportunities.

Certain jurisdictions may not allow some limitations.

11. DISCLAIMERS

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

Trepy does not guarantee:

uninterrupted access;
uninterrupted accessibility;
compatibility with all assistive technologies;
compatibility across all devices or browsers;
continuous accessibility improvements;
universal accessibility compliance.

Trepy reserves the right to:

modify platform functionality;
redesign interfaces;
update workflows;
change technical architecture;
modify accessibility-related functionality.

12. ARBITRATION AND CLASS ACTION WAIVER

This Accessibility Statement is subject to the arbitration and class action waiver provisions contained in the Trepy Terms of Service.

Disputes relating to accessibility, usability, platform compatibility, accommodations, or related issues shall be resolved through binding individual arbitration governed by the Federal Arbitration Act.

Users waive participation in:

class actions;
representative proceedings;
consolidated actions;
collective claims.

13. MODIFICATIONS TO THIS ACCESSIBILITY STATEMENT

Trepy may update this Accessibility Statement from time to time.

Updated versions may be posted through the platform.

Continued use of Trepy after updates may constitute acceptance of revised terms.

14. CONTACT INFORMATION

Trepy

Website:

urlTrepy Websitehttps://trepy.com

Application:

urlTrepy Apphttps://app.trepy.com

Additional contact methods may be provided through the platform.

Questions about our Accessibility Statement?

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Contact Terms