Trepy Cookie Policy

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This Cookie Policy explains how Trepy uses cookies and similar technologies when you access or use:

Trepy websites
Trepy applications
Trepy marketing pages
Trepy event systems
Trepy ticketing systems
Trepy livestream systems
related services and functionality

This Cookie Policy should be read together with the:

Trepy Privacy Policy
Trepy Terms of Service
Trepy SMS / Messaging Terms

By continuing to use the Services, you acknowledge the practices described in this Cookie Policy.

NOTE: THIS AGREEMENT CONTAINS ARBITRATION, INDEMNIFICATION, AND CLASS ACTION WAIVER CLAUSES

RECITALS

This Agreement incorporates the following additional agreements and policies:

By Agreeing to this Agreement, you are agreeing to all of the forgoing policies and terms.

1. WHAT ARE COOKIES?

Cookies are small text files stored on your browser, device, or application when you visit websites or use online services.

Cookies and similar technologies help platforms:

remember preferences;
maintain login sessions;
improve security;
support functionality;
analyze usage;
improve performance;
personalize experiences.

Trepy may also use related technologies such as:

local storage;
session storage;
browser storage;
SDK technologies;
device identifiers;
analytics technologies;
pixels;
tags;
server-side identifiers.

For simplicity, this Cookie Policy refers to these technologies collectively as “Cookies.”

2. HOW TREPY USES COOKIES

Trepy uses Cookies primarily to:

operate the platform;
maintain secure sessions;
authenticate users;
support ticketing functionality;
maintain event workflows;
support livestream access;
store user preferences;
remember communication settings;
improve reliability;
improve performance;
prevent fraud and abuse;
analyze usage patterns;
troubleshoot technical issues.

Trepy does not use Cookies to sell personal information to third-party data brokers.

3. TYPES OF COOKIES WE MAY USE

A. Essential Cookies

These Cookies are necessary for platform functionality.

Examples may include Cookies used for:

authentication;
session management;
login persistence;
security protections;
fraud prevention;
load balancing;
ticket validation;
account integrity;
payment workflows;
event access;
livestream access.

Without these Cookies, portions of the platform may not function properly.

These Cookies generally cannot be fully disabled through the platform.

B. Functional Cookies

These Cookies help remember settings and improve user experience.

Examples may include:

language preferences;
timezone preferences;
notification settings;
saved preferences;
interface customization;
display preferences.

C. Performance and Analytics Cookies

Trepy may use Cookies that help us:

understand platform usage;
analyze traffic patterns;
improve performance;
identify technical issues;
monitor reliability;
improve user experience.

Analytics information may include:

pages visited;
feature usage;
navigation activity;
session information;
device information;
crash or error activity.

Where required by law, analytics Cookies may be subject to consent requirements.

D. Security Cookies

Trepy uses security-related Cookies and identifiers to:

protect accounts;
detect suspicious activity;
prevent abuse;
reduce fraud;
maintain platform integrity;
support authentication systems.

These technologies are important to maintaining platform security.

E. Third-Party Cookies

Certain third-party providers integrated with Trepy may use Cookies or similar technologies.

These providers may include:

payment processors;
livestream providers;
cloud infrastructure providers;
analytics providers;
communication providers;
authentication providers.

Trepy may integrate with providers including:

Stripe
Twilio
Mux
Resend
Vercel
Neon

Third-party providers operate under their own:

privacy policies;
cookie policies;
terms;
data practices.

Trepy does not control all third-party Cookie behavior.

Examples include:

urlStripe Cookie Policyhttps://stripe.com/legal/cookies-policy
urlTwilio Privacy Noticehttps://www.twilio.com/en-us/legal/privacy
urlLinkedIn Cookie Policyhttps://www.linkedin.com/legal/cookie-policy
urlMeta Cookie Policyhttps://www.facebook.com/privacy/policies/cookies/

4. HOW LONG COOKIES REMAIN

Cookies may remain active for different periods of time.

Session Cookies

Some Cookies expire automatically when:

your browser closes;
your session ends;
you log out.

Persistent Cookies

Some Cookies remain for longer periods to:

remember preferences;
maintain settings;
improve future experiences;
support security and fraud prevention.

Cookie duration may vary depending on functionality.

5. MANAGING COOKIE PREFERENCES

Depending on your location and applicable law, Trepy may provide Cookie preference tools or consent management tools.

Users may also manage Cookies through:

browser settings;
device settings;
operating system controls;
third-party opt-out tools.

Most browsers allow users to:

block Cookies;
delete Cookies;
restrict Cookies;
receive alerts before Cookies are stored.

However, disabling certain Cookies may:

limit functionality;
affect authentication;
prevent access to features;
interfere with ticketing systems;
interfere with livestream access;
reduce platform reliability.

Trepy is not responsible for degraded functionality resulting from disabled Cookies.

6. DO NOT TRACK SIGNALS

Some browsers provide “Do Not Track” (“DNT”) signals.

Because industry standards relating to DNT signals remain inconsistent, Trepy may not respond to all DNT requests.

Trepy may continue using essential operational technologies even where DNT signals are enabled.

7. ADVERTISING AND TARGETING

Trepy does not currently operate a business model centered on selling personal information to third-party advertisers or data brokers.

Trepy may in the future use limited analytics, engagement, or advertising technologies to:

improve visibility;
measure campaign performance;
improve user acquisition;
improve platform functionality.

Any future advertising-related technologies may be subject to additional disclosures or consent mechanisms where required by law.

8. AUTHENTICATION AND SECURITY TECHNOLOGIES

Trepy uses Cookies and related technologies to support:

secure login systems;
authentication workflows;
account verification;
fraud prevention;
abuse detection;
session integrity;
account protection.

Users are responsible for:

protecting devices;
protecting credentials;
securing browsers;
preventing unauthorized access.

Trepy is not responsible for unauthorized access caused by:

compromised devices;
shared devices;
malware;
user negligence;
browser vulnerabilities outside Trepy’s control.

9. MOBILE APPLICATION TECHNOLOGIES

Trepy mobile applications may use:

local storage;
secure storage;
device identifiers;
session identifiers;
push notification tokens;
authentication tokens;
app-related analytics technologies.

These technologies help support:

login persistence;
secure access;
app functionality;
notifications;
performance optimization;
troubleshooting.

Trepy does not guarantee compatibility across all devices, operating systems, or mobile environments.

10. EVENTS, TICKETING, AND LIVESTREAM TECHNOLOGIES

Trepy may use Cookies and related technologies to support:

ticket storage;
ticket validation;
seating workflows;
event access;
livestream access;
attendance tracking;
session integrity;
event reporting;
fraud prevention.

Disabling certain Cookies or browser storage technologies may interfere with:

ticket purchases;
ticket access;
event entry;
livestream playback;
check-in functionality.

11. INTERNATIONAL USERS

Depending on your location, you may have additional rights relating to Cookies and tracking technologies under:

GDPR;
UK GDPR;
ePrivacy rules;
California privacy laws;
other applicable laws.

Trepy may provide additional consent tools or disclosures where required.

By continuing to use the Services, you acknowledge that information may be processed in jurisdictions where Trepy or its providers operate.

12. CHILDREN’S PRIVACY

Trepy is not directed toward children under the age required by applicable law without appropriate authorization.

Organizations using Trepy are independently responsible for complying with laws relating to minors, educational environments, or youth-related activities.

13. THIRD-PARTY LINKS AND SERVICES

Trepy may contain links to third-party websites, services, or applications.

Trepy is not responsible for:

third-party Cookie practices;
external websites;
third-party tracking technologies;
external privacy practices.

Users should review third-party policies directly.

14. DISCLAIMERS

COOKIE-RELATED FUNCTIONALITY IS PROVIDED “AS IS” AND “AS AVAILABLE.”

Trepy does not guarantee:

uninterrupted functionality;
error-free operation;
compatibility with all browsers;
compatibility with all devices;
uninterrupted analytics functionality;
uninterrupted authentication persistence.

Trepy is not responsible for:

browser limitations;
device restrictions;
third-party provider failures;
disabled Cookies;
unsupported environments;
user-configured browser restrictions.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TREPY SHALL NOT BE LIABLE FOR:

browser incompatibilities;
degraded functionality;
interrupted sessions;
login disruptions;
analytics interruptions;
lost settings;
indirect damages;
incidental damages;
consequential damages;
loss of data;
loss of business opportunities.

Certain jurisdictions may not allow some limitations.

16. ARBITRATION AND CLASS ACTION WAIVER

This Cookie Policy is subject to the arbitration and class action waiver provisions contained in the Trepy Terms of Service.

By using the Services, you agree that disputes relating to Cookies or tracking technologies shall be resolved through binding individual arbitration governed by the Federal Arbitration Act.

You further agree to waive participation in:

class actions;
representative proceedings;
consolidated actions;
collective claims.

17. CHANGES TO THIS COOKIE POLICY

Trepy may update this Cookie Policy from time to time.

Changes may occur due to:

platform updates;
infrastructure changes;
legal developments;
operational requirements;
security requirements;
evolving technologies.

Updated versions may be posted with revised effective dates.

Continued use of the Services after updates may constitute acceptance of revised terms where permitted by law.

18. CONTACT INFORMATION

Trepy

Website:

urlTrepy Websitehttps://trepy.com

Application:

urlTrepy Apphttps://app.trepy.com

Additional contact methods may be provided through the platform.

Questions about our Cookie Policy?

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